Apple Mac OS X Server Software - 1år Support

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Producent: Apple
Produkt nr.: M2653ZM/D

Mac OS X Server Software Support delivers consultative phone and email support for advanced server operation, migration and integration issues. All three plans provide support for technical issues that require the use of command-line tools for resolution. Whether you have occasional questions or you need assistance on a regular basis, Apple has a plan to fit your requirements. Each plan provides up to one year of coverage.
Whether your business deploys Mac OS X and Mac OS X Server network-wide or is migrating to Mac OS X, you'll find Mac OS X Server Software Support invaluable to your organization.
Each plan also includes AppleCare Help Desk Support and a single copy of AppleCare Help Desk Tools. AppleCare Help Desk Support provides each designated contact an unlimited number of support incidents for software installation, launch, and use; hardware and software diagnosis and troubleshooting; and issue isolation for Apple-based solutions. In addition, each of your designated contacts will have access to Apple's professional online support resources, including private and monitored discussion boards, online updates of the latest tools and software patches, and prompt email notification of Apple technical issues. AppleCare Help Desk Tools provides a library of Mac OS installation and hardware diagnostics discs that is updated quarterly.
Mac OS X Server Software Support - Alliance covers an unlimited number of enterprise-level support incidents across multiple locations for four technical contacts in your organization and provides one-hour response for priority 1 (server down) issues, 24 x 7. This plan also includes an onsite review by an Apple technical support engineer and assigns a technical account manager to your organization.

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DKK 534.776,-
Fragt fra 0,-
Butik København
Butik Aarhus

Forventet levering ved bestilling: 6/1 2017



SpecifikationerUdvidet
ProduktbeskrivelseApple Alliance Support - teknisk understøtning - for Apple Mac OS X Server Software - 1 år
Service & SupportTeknisk understøtning
Service inkluderetTelefon-nødtjeneste
Totale kontraktperiode1 år
Svartid1 time
Servicen er åben24 timer om dagen / 7 dage om ugen
SoftwaretitelApple Mac OS X Server Software
* Der tages forbehold for trykfejl.
TypeTeknisk understøtning
Service inkluderetTelefon-nødtjeneste
Totale kontraktperiode1 år
Svartid1 time
Servicen er åben24 timer om dagen / 7 dage om ugen
SoftwaretitelApple Mac OS X Server Software
Detaljer om service & supportOpdatering af nye udgaver - 1 år
E-mail-meddelelse - 1 år
Inspektion - 1 år - on-site - 1 tilfælde
Telefon-nødtjeneste - 1 år - responstid: 1 time - tilgængelighed: 24 timer pr. dag / mandag-søndag - 4 kontakter
Web knowledge base adgang - 1 år
Telefonrådgivning - 1 år - responstid: 4 timer - tilgængelighed: 12 timer om dagen / mandag-søndag
* Der tages forbehold for trykfejl.
Pris inkl. moms
Dankort, VISA, VISA-Elektron, Master Card
København
Butikken i København.
Aarhus
Butikken i Aarhus.
Telefon:70 60 60 64
E-mail:salg@fcomputer.dk
Lagerforklaring
Butikslager
(Varen ligger på eget lager)
Fjernlager
(Varen skal bestilles 1-3 hverdage før evt. afhentning)
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