HPE Proactive Care 24x7 Service

HPE Proactive Care 24x7 Service support opgradering - 5 år - on-site

Producent: Hewlett-Packard
Produkt nr.: H2TS1E
Varenummer: F1057052
support opgradering - 5 år - on-site
Lagerstatus:
  0 stk. København
  0 stk. Aarhus
+5 stk. Fjernlager
Leveringstid: 3 hverdage
Mere info
Gratis fragt med GLS til PakkeShop eller erhvervsadresse.
62.837,- DKK
Lagerstatus:
  0 stk. København
  0 stk. Aarhus
+5 stk. Fjernlager
Leveringstid: 3 hverdage
Mere info
Gratis fragt med GLS til PakkeShop eller erhvervsadresse.
Producent: Hewlett-Packard
Produkt nr.: H2TS1E
Varenummer: F1057052
Produktbeskrivelse HPE Proactive Care 24x7 Service - support opgradering - 5 år - on-site
Type Support opgradering
Service inkluderet Reservedele og arbejdskraft
Placering On-site
Totale kontraktperiode 5 år
Svartid 4 timer
Servicen er åben 24 timer om dagen / 7 dage om ugen
Service inkluderet Reservedele og arbejdskraft
Placering On-site
Totale kontraktperiode 5 år
Svartid 4 timer
Servicen er åben 24 timer om dagen / 7 dage om ugen
Service & Support Garantiforlængelse - reservedele og arbejdskraft - 5 år - on-site - responstid: 4 timer - tilgængelighed: 24 timer pr. dag / mandag-søndag ¦ Opdatering af nye udgaver - 5 år ¦ Understøttelse af produktinform - web knowledge base adgang - 5 år ¦ Teknisk understøttelse - fjern diagnosis - 5 år ¦ Teknisk understøttelse - telefonrådgivning - 5 år - responstid: 2 timer - tilgængelighed: 24 timer pr. dag / mandag-søndag

HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue.