| Produktbeskrivelse
|
Lenovo ThinkPlus Onsite Repair with Priority Support with ThinkPad Protection - support opgradering - 3 år - on-site
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| Type
|
Support opgradering
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| Service inkluderet
|
Reservedele og arbejdskraft
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| Totale kontraktperiode
|
3 år
|
| Placering
|
On-site
|
| Svartid
|
Næste forretningsdag
|
| Lokalisering
|
Belgien, Østrig, Danmark, Finland, Frankrig, Tyskland, Italien, Nederlandene, Norge, Spanien, Sverige, Schweiz, Storbritannien
|
| Designet for
|
ThinkPad Tablet 1838, 1839
|
Produktdatablad |
|
| Service inkluderet |
Reservedele og arbejdskraft |
| Placering |
On-site |
| Totale kontraktperiode |
3 år |
| Svartid |
Næste forretningsdag |
| Lokalisering |
Belgien, Østrig, Danmark, Finland, Frankrig, Tyskland, Italien, Nederlandene, Norge, Spanien, Sverige, Schweiz, Storbritannien |
| Service & Support |
3 år x garantiforlængelse - reservedele og arbejdskraft - on-site - responstid: næste forretningsdag ¦ 3 år x teknisk understøttelse - telefonrådgivning - tilgængelighed: 24 timer pr. dag / mandag-søndag ¦ 3 år x dækning for skadestilfælde |
| Designet for |
Lenovo ThinkPad Tablet 1838, 1839 |
ThinkPlus Priority Support - give business customers even higher levels of service and support. ThinkPlus Priority Support is now available for all Think-branded PCs, and gives customers in large enterprise, mid-market, public sector and small-to-medium businesses service options that will better meet their support needs. ThinkPlus Priority Support includes around-the-clock technical telephone support, priority routing of calls and quick onsite repair.
Businesses now are requiring even more cost-effective and efficient IT support. In a recent report, technology business research found that cost, technical expertise and staff and resources are the top IT service and support challenges for most companies. Lenovo designed the service to help alleviate those challenges. For this in the middle of the night scenarios, services like 24 x 7 call center availability and priority routing can help support critical business needs while helping businesses reduce or eliminate the need for around the clock IT staff, which can translate into significant cost savings.
